Help and Support | Royal Mail If shop items arrive damaged, items are missing, or stamp orders are not of philatelic quality you can return goods by downloading a tracking label here Or you can contact us via our online customer enquiry form We will either refund or replace (at our expense) any incorrect or missing products and send you a postage paid label, which you can attach to your package if you are returning items
Help and Support - Personal Customers | Royal Mail Group Ltd If one of our staff has made a difference for you, we'd love to hear why While we won't be back in touch with you, we will aim to pass on your message and thanks to the staff in question Fill in form Tools Track your item Postcode finder Price finder Online postage Book a Redelivery Get the Royal Mail App Help and support Royal Mail Group Contact us Collect a missed delivery I think my mail